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Our Session Fees and Cancellation 

Sessions and Fees

Payments can be finalised by either cash or bank transfer; Bank account details can be found on your invoice. 

 

Equine-Assisted Therapy 

Adults and Child/Teen  

Per Hour Fee Rate

Natured Based Therapy

Adults and Child/Teen 

Per Hour Fee Rate

 NDIS Participants

We can provide services to NDIS participants that are Self-Managed

or Plan Managed.

NDIS participants fees are in line with Support Item and Price Limit

Medicare

We do not provide mental health services funded through Medicare. 

 

Day Retreats

Adults _ Min of 3 - Max 5

Child/Teen _Min of 3 - Max 5

Per Day Fee Rate

Equine Assisted Learning

Adults and Child/Teen 

Per Hour Fee Rate

Cancellation policy 

 

Cancelling sessions 

A cancellation is a short notice cancellation if the participants:

  • Does not show up for a schedule support within a reasonable time when they are not present

    at the agreed place and within a reasonable time when the provider/support worker or

    therapist is travelling to pick up to deliver the support; or

  • Has given less than 2 clear business days’ notice for therapeutic support.

 

We pride ourselves in providing individuals with quality services and are trained to provide a flexible and supportive equine mental health service. We understand the needs of the individual can change and we will accommodate these changes. Our cancellation policy enables an understanding and easy step forward when you are unable to attend your booked session. 

 

Brumby Equine Assisted Therapy Pty Ltd only charge for cancellation of sessions if we are not notified within 2 business day notice. You can call, text, or leave a voicemail message on 0413 781 727 or email, parihan@brumbyeat.com.au .

 

For other cancellations, where the participant has provided notice of the cancellation prior to 24-hour notice before the scheduled service, Brumby Equine Assisted Therapy Pty Ltd will not charge a cancellation fee. 

 

Brumby Equine Assisted Therapy Pty Ltd will charge 100% of the agreed price for the cancelled appointment. This charge may be excluded if the reason is under emergency circumstances.  

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